Patient and Family
Our concierge medical service is responsive and attentive to your needs as they arise. We’re here to provide you with care as soon as you need it. With 24/7 access to your physician and next-business-day onsite appointments, the long wait is over and the convenience and rapid response you’re looking for is here.
Generation VIPCare is a medical practice with expertise in taking care of those who require more medical attention because of their age and frailty. With small patient panels, we offer responsive and compassionate care through 24/7 access to physicians and the goal of next-business-day onsite appointments. This allows our physicians to offer the extended time and focused attention that these medically-complex patients require and depend on. Members will have their physician’s personal cell phone number and the ability to contact him or her anytime with their immediate concerns. With Generation VIPCare, patients and family members have the opportunity to ask questions and express concerns in person or via phone, text, or email. Communication and coordination are top priorities for us. Your family members, caregivers, and other specialists are all part of the team with which we’ll work closely.
Our innovative model helps senior living communities stand apart.
We work closely with facility owners, administrators, nursing staff, social workers, therapists, dieticians, and other healthcare providers to ensure a collaborative, multidisciplinary approach. Our experience has shown that this not only results in improved patient outcomes but also helps your senior living organization be differentiated in a highly competitive industry. We understand the needs, resource constraints, culture, and values of senior living organizations and will continually work with your team to improve performance.
Your residents and their families, as well as your staff, need responsive physicians — doctors who are engaged, available, and focused on your residents’ care. But these expectations can be difficult to meet within the constraints of the traditional healthcare system. Generation VIPCare will partner with your facility to elevate care and service for all involved —patients, their families, and your staff. Our unique medical model allows us to restore medicine to the way it is meant to be practiced. We are part of the solution to improve quality of care and satisfaction for your residents.
Please call us to see how engagement with Generation VIPCare can benefit your facility.